Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable laws in Ontario, Canada.

1. Information We Collect

• Name
• Email address
• Phone number
• Mailing address
• IP address and browser data
• Any other information you voluntarily provide via forms, surveys, or emails

2. How We Use Your Information

• Provide and improve our services
• Respond to inquiries and customer service requests
• Send promotional emails and newsletters (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations

3. Consent

By using our website, you consent to the collection and use of your personal information as described in this policy. You can withdraw your consent at any time by contacting us at the email provided below.

4. Disclosure of Information

• We do not sell or rent your personal information. We may disclose your information to:
• Service providers who help operate our website and services (e.g., email platforms, hosting providers)
• Law enforcement or other government agencies if required by law

5. Cookies and Tracking Technologies

• Improve functionality and performance
• Understand user behavior
• Deliver targeted advertising

You can disable cookies in your browser settings, but some parts of the site may not function properly.

6. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of those websites.

7. Data Security

We take reasonable steps to protect your personal information using physical, technical, and administrative safeguards. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

As an Ontario resident, you have the right to:

• Access your personal information
• Correct or update inaccurate information
• Withdraw consent or request deletion of your data
• File a complaint with the Office of the Privacy Commissioner of Canada (OPC)

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”